Contact Us
Contact Wildhaven Wools
Have a question about sizing, wool care, your order, or which layer makes the most sense for your kid? Send us a note. We’re happy to help.
Email us
For order questions, returns, exchanges, sizing help, local pickup, or anything else, email:
If you’re contacting us about an order, please include your order number so we can help faster.
What we can help with
- Choosing the right size or layer
- Questions about merino wool and wool care
- Order updates or shipping questions
- Returns, exchanges, replacements, or refunds
- Local pickup or delivery in Haines, Alaska
- Resale, giveback, or pre-loved item questions
- General product questions
Response time
We’re a small team, but we do our best to respond within 2–3 business days.
Local pickup or delivery in Haines
If you live in Haines, Alaska and would like to arrange local pickup or delivery, email us at info@wildhavenwools.com before or shortly after placing your order.
If shipping was charged on an order that is later picked up or delivered locally by arrangement, we can reimburse the shipping charge.
Mailing address
Wildhaven Wools
PO Box 1494
Haines, AK 99827-1494
United States
Contact form
Use the form below and we’ll get back to you as soon as we can.